Back on broadband!

After what seemed weeks, months, years even, my ISP has returned my account to full broadband service. As is typical for the abysmal quality of my ISP’s customer service, the broadband was switched on without any notice. Even though I had called several times a day for the past week or so – specifically enquiring […]

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The Need to Proofread

A delicate and difficult skill to master, proofreading is a key step in the production of valuable written communication. A great strapline, an attention grabbing headline and a brilliant advertising slogan all lose substantial impact when printed with a typo. Our eyes tend to focus on the mistake – rather than on the key message.

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